Order Cancellation

We currently do not accept order cancellations once an order has been placed. Please review your order carefully before completing your purchase.

Refund Policy

We reserve the right to refuse service to any individual or company for any reason. Our Terms and Conditions, along with our website pricing and contact details, outline the complete agreement regarding your purchase. If you have any questions or need clarification, please contact us at support@ or use the contact form on paramountcoolingcenter.

Non-Delivery of Products

If your order is not delivered, we will take immediate action once you register your query. If the issue cannot be resolved, we will process a refund upon approval of your claim.

Damaged, Incorrect, or Missing Products

If you receive a damaged product, an incorrect item, or if any units are missing from your order:

• Please send a clear snapshot of the outer packaging and the received items to paramountcoolingcentre.com or contact us within 14 days of receiving your order.

• Based on your request, we will either provide a full refund or send a replacement, subject to product availability.